[6484] Senior Project Transition Manager

Start date: Negotiable
Security Clearance: NATO Secret or Equivalent
Location: Germany 2-3 days onsite


Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognised/certified university in Information Technology, Engineering, Business Administration or a related discipline, and 8 years' post-related experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to the NCI Agency, that is, at least 12 years' extensive and progressive expertise in duties related to the function of the post.
• Minimum 8 years of combined experience in IT service management and project management, of which at least 3 years in a senior role.
• Proven experience (minimum 5 years) in IT service management in a Service Delivery Manager, IT Operations Manager or similar role, including incident, problem, change and service level management.
• Proven experience (minimum 5 years) in project management, delivering complex IT/CIS projects to time, cost and quality.
• Demonstrable track record of transitioning projects or new capabilities into live operational service.
• Proven experience engaging, influencing and briefing senior stakeholders at executive (C-level) or General/Flag Officer level.
• Experience managing IT infrastructure (networks, data centres, servers, end-user and communications systems) in an operational environment.
• Experience in budget and cost management, including forecasting, cost control and financial reporting.
• Proven experience managing vendors and contractors against contractual and service level obligations.
• Experience leading multidisciplinary teams in an international environment.
• Excellent communication, negotiation and stakeholder management skills.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions under pressure.
• ITIL 4 Foundation (or ITIL v3 Foundation).
• Project management certification: PMP (PMI / PMBOK) or PRINCE2 Practitioner.

Desirable Qualifications
• Experience in NATO, military, defence or other international organisations.
• Experience with deployable CIS or mission-critical communications services.
• ITIL 4 Managing Professional or Strategic Leader; MSP or PgMP; SIAM certification.
• Experience with ITSM tools (e.g. ServiceNow, BMC Remedy, Jira Service Management).
• Knowledge of NATO procurement and financial processes